Last Updated: July 6, 2026
At Draft Kings Casino ("we," "us," or "our"), we place the highest priority on your privacy and the security of your personal data. This comprehensive Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (each, a "User" or "you") of our websites, mobile applications, and online gaming services (collectively, the "Services").
By registering an account, making a deposit, or participating in any real-money gaming activities on our platform, you acknowledge that you have read, understood, and agreed to the data practices described in this document. If you do not agree with this policy, please do not access or use our Services. Given the highly regulated nature of the online casino industry, our data collection practices are rigorous to ensure compliance with federal and state gaming laws.
To provide you with a safe, legal, and entertaining gaming experience, we must collect various categories of personal information. This data is essential not only for account management but also to satisfy strict regulatory, identification, and taxation requirements.
Compliance with state gaming regulations dictates that players must be physically present within the borders of a legalized state to wager real money. Therefore, we continuously collect real-time, precise geolocation data using GPS, Wi-Fi triangulation, cell tower data, and IP addresses while you are logged into the platform.
We automatically collect technical data regarding how you access and interact with our Services. This includes your IP address, browser type and version, device identifiers (IMEI, MAC address), operating system, timezone setting, network information, and crash reports. We also track usage metrics such as pages viewed, duration of sessions, games played, and navigation paths through the casino lobby.
We gather personal information through multiple channels throughout your lifecycle as a player:
The information we collect is utilized strictly for the operation, improvement, and legal compliance of our online casino platform. We process your data for the following primary purposes:
We use your data to create and secure your casino account, process financial transactions rapidly and securely, facilitate your gameplay on slots and table games, manage your Dynasty Rewards points, and provide timely customer service regarding account inquiries or technical troubleshooting.
The online gambling sector is heavily scrutinized. We are legally obligated to use your identity and geolocation data to ensure you are over 21 years of age and physically located in a jurisdiction where our casino is licensed to operate. Furthermore, we monitor transaction history to prevent, detect, and investigate fraudulent activity, money laundering, and other financial crimes, reporting to regulatory bodies as required by law.
Your welfare is important to us. We analyze your gaming and deposit patterns to identify signs of problem gambling. This data allows us to proactively intervene, offer support resources, enforce self-exclusion periods, and apply daily, weekly, or monthly deposit limits at your request.
With your consent where required, we may use your contact details and gameplay history to send you targeted promotions, bonus offers, free spins, and news about upcoming live dealer tournaments. We also use usage data to personalize your casino lobby, bringing your favorite games to the forefront of your screen.
Draft Kings Casino does not sell your personal data to unauthorized third parties. However, to operate effectively, we must share specific information with trusted partners and authorities under strict confidentiality agreements:
We have implemented an extensive, enterprise-grade cybersecurity framework to protect your data against accidental loss, unauthorized access, alteration, or disclosure. Our security architecture includes 256-bit Secure Socket Layer (SSL) encryption for all data transmitted between your device and our servers. We employ robust firewalls, intrusion detection systems, and strict internal access controls. Furthermore, all credit card processing complies entirely with Payment Card Industry Data Security Standards (PCI-DSS). Despite these rigorous measures, no internet transmission is 100% secure, and we urge you to use strong, unique passwords and enable Two-Factor Authentication (2FA) on your account.
Our platform uses cookies—small text files stored on your device—to enhance your gaming experience. These include essential cookies (required for login and security), analytical cookies (to help us understand user behavior and optimize site speed), and marketing cookies (to deliver relevant advertising). You have the ability to accept or decline non-essential cookies through your browser settings; however, disabling essential cookies will prevent you from accessing the real-money casino games.
Depending on your state of residence (such as California under the CCPA/CPRA, Virginia under the VCDPA, or Colorado under the CPA), you possess specific legal rights regarding your personal information:
To exercise any of these rights, please submit a formal request via the Privacy Portal in your account dashboard or contact our Data Protection Officer.
Draft Kings Casino is strictly limited to individuals who are twenty-one (21) years of age or older. We do not knowingly target, market to, or collect personal information from minors. If we discover that an account has been created by an underage individual, the account will be immediately frozen, all winnings will be forfeited, and the associated personal data will be permanently purged in accordance with applicable law.
We reserve the right to modify or update this Privacy Policy periodically to reflect changes in our business practices, technology, or shifting legal landscapes. When significant material changes are made, we will notify you by email or via a prominent alert banner upon your next login to the casino platform. We encourage you to review this page regularly to stay informed about how we are protecting your information.
If you have any questions, concerns, or formal complaints regarding this Privacy Policy or our data handling practices, our dedicated compliance team is ready to assist you. You can reach us through the following channels: